Outer Banks Rental: #SH100 - HEAVEN SENT

The house was large , clean, airy and well maintained. when we first got there we didnt find a key to the locked game room. We made a phone call and someone was there right away. Turns out there was another door which was unlocked to the room. instead of the gentleman being irritated he laughed it off and chatted for a few minutes. that was great customer service. The only issue we did have was access to the sound. We were told we had sound access but when you went down there the pier was not accessible I think someone should have informed us otherwise it was a perfect trip. less than 2 blocks for an easy walk to the ocean and we were supplied with all you could ever need including bicycles thanks Stan White
--Message from Manager--
Hello Kate, thanks for your review! We are glad that the layout and location of Heaven Sent worked well for you, and that you enjoyed all of the extras. We apologize for the confusion with the game room access but happy to hear that we were able to assist you in a timely (and friendly, as always!) manner. We are also very sorry that the soundside pier was inaccessible during your stay, but we are glad that despite that, you still enjoyed your vacation with us. We hope to have you as our guest again soon :)